Field Technical Support Manager- Norwegia

ERTA

Location: Oslo Technology Center, Asker, Norway.

Job Summary:
A self-motivated Field Technical Support Engineer to be responsible for all aspects of technical support for Marine Global Operations Systems. Delivering on-site hardware and application support service to Marine Geophysical (Acquisition & Information and Communications) Systems. You will install, configure and repair server and workstation systems, data storage solutions, networks and peripherals, multi-vessel communications systems, and business application support. You will also run on-site and remote diagnostics, and support field installations which are working in a 24/7 environment across the world.

Qualifications (in one or more of the following):

Bachelor degree in Computer Sciences

Technical degree/HNC in electronics/electrical engineering

Commensurate practical experience

Knowledge or qualifications relating to IBM, SUN, DELL,CISCO, UNIX, WINDOWS server, and standard PC applications desired

Position Responsibilities:

Respond and follow up (internal) customer inquiries related to the support of failed systems

Telephone and helpdesk support (remote field support)

Work with engineering and sustaining software teams to test, support and field new and established systems

Position Requirements:

Good knowledge of English (the working language is English)

Sound knowledge of computer-based data acquisition systems

Knowledge of design and functioning of mechanical and electronic equipment

Technical knowledge of PC, Server, workstation, data storage and networking systems

UNIX/ LINUX experience or training.

Ability and willingness to work with various teams in the support area

Ability to work independently

Customer facing skills

Occasional international travel is expected

Must be able to work under time constraints and have the ability to manage a diverse workload
annual renumeration: 450.000-550.00 NOK(179.73-219.67PLN)
add. benefits: business phone, trainin

Karolina Klimek
790-473-718
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